Sign In

Pinnacle

Signing in to your Pinnacle account is the fastest way to access slots, table games, and ongoing promotions. Use your registered email and password on the desktop site or the mobile-optimized site to log in. If you prefer fingerprint or face unlock on your device and your browser supports it, those options can speed up access while keeping your account secure.

Signing In to Pinnacle: Step-by-Step Guide

How to Sign In to Your Pinnacle Account
Access your account quickly and securely with these steps.
  1. Open the Pinnacle Site
    Open the Pinnacle site in your browser on desktop or mobile.
  2. Click Sign In
    Tap or click the 'Sign In' button.
  3. Enter Your Credentials
    Enter the email you used to register and your password.
  4. Complete Verification if Needed
    If you recently registered, check your inbox for the verification email and click the confirmation link before signing in.
  5. Enable Two-Step Verification
    If two-step verification is available for your account, enable it in account settings for an extra layer of protection.
Troubleshooting Sign-In Issues
Resolve common problems if you cannot log in.
  1. Reset Forgotten Password
    Use the 'Forgot password' link to receive a reset email—check your spam or promotions folder if you don’t see it.
  2. Clear Browser Cache
    If your login still fails after resetting, clear your browser cache or try a different device.
  3. Contact Support
    Contact support via live chat or email at customerservice@pinnacle.com for help with locked accounts or identity checks.

Account Verification and Withdrawals

Pinnacle may require ID verification to comply with regulations before you can withdraw. Typical documents include a government-issued ID and proof of address, sent securely through your account area. Completing verification speeds up withdrawals and reduces holds, so verify early if you plan to cash out winnings.

Deposit, Play, and Bonus Notes After Signing In

Once signed in, you can fund your account using many methods, including AstroPay Card, Bitcoin/BTC, Litecoin/LTC, Visa, MasterCard, Neteller, Skrill, Trustly, and others. Supported currencies include USD, EUR, GBP, CAD, BRL, COP, and NZD, making it easy to play in the currency you prefer. The minimum deposit to participate in most promotions is $15.

Welcome Offers and Promotion Details to Check After Login

Pinnacle’s current welcome options include "20 Free Spins on Book of Dead" (deposit $20, 35x wagering) and a "$25 Casino Chip" offer (up to $25, 40x wagering, requires a $50 deposit and placing five bets). Many site promotions, such as Drops & Wins, Treasure Island Madness, and OnlyPlay promotions, run automatically or require a simple opt-in, with Drops & Wins offering no wagering on prize drops. Read the full bonus terms to understand wagering multipliers and any restrictions.

How Bonuses Are Handled on Sign-In

Bonuses at Pinnacle are non-sticky by default, meaning deposited cash is used first and can be withdrawn if still available. If cash is lost, bonus balance and its wagering terms come into effect. Note that many promotions have a 3x rollover requirement, and a 10% withdrawal fee may apply if rollover conditions aren’t met.

Security Tips for a Safer Sign-In

Use a strong, unique password and update it regularly. Enable any additional security options offered in your account settings, and never share your login details. For public or shared devices, always log out after your session and avoid saving passwords on browsers you don’t control.

Support and Help After Signing In

Pinnacle offers an FAQ section, live chat support, and email support at customerservice@pinnacle.com for account or payment questions. If you have sign-in problems related to deposits, withdrawals, or verification, reach out via chat for the fastest response.

Responsible Play Reminders on Every Session

Before you sign in to play for real money, set deposit limits and consider time-outs or self-exclusion if you need a break. Pinnacle promotes responsible gaming tools, and using them helps keep play enjoyable and within your budget.

Sign in, verify your account, and explore the games and promotions available—just remember to play responsibly and reach out to support if you need help.